Her Stylingサービスへのご招待

Invitation to Her Styling service

"With Her Styling service, you can show off the person you want to be. "

Our dedicated staff will suggest special styling ideas to meet your ideals.

Her Styling is a service where our dedicated staff, "Service Experts," will suggest styling ideas tailored to each customer's needs and concerns.

The appeal of Her Styling services

  • Our dedicated staff will suggest styling ideas to suit your lifestyle, body type, and preferences.
  • Together we will find the style that will bring out your ideal self.
  • By listening to our customers' ideals in advance, we can get as close to their ideals as possible .

How to use Her Styling services

①Please make a reservation via the chat bot of the Her Styling service. When you make a reservation, please fill out a pre-survey.

Make a reservation here

[If you are booking online] We will contact you via chat at the date and time of your reservation.
*We are currently temporarily suspending reservations for in-store services.

③Our dedicated staff will suggest styling ideas based on your needs and interests.

Meet our Service Experts


ERIKA

Joined a major domestic cosmetics manufacturer as a new graduate in 2017. After working in the customer service industry as a beauty stylist for six years, joined Heart Relation Co., Ltd. in 2023. Mainly in charge of online customer service.


YURI

In 2017, she joined a long-established department store as a new graduate. After working in customer service and sales in the women's clothing sales department, she joined Heart Relation Co., Ltd. in 2022. She is mainly in charge of online customer service.

Feedback from customers who participated in our online services

"Both of them listened carefully to my preferences and what products I wanted to see, and gave me styling suggestions, which was great." (Woman in her 30s)

"I was able to learn more about the items I was interested in and discuss sizing. I live far away, so it's not easy for me to check out the actual items in stores, so this was a really nice service for me." (Woman in her 20s)

Make an appointment now

Notes

▼About reservations

Each person can reserve one slot (maximum 50 minutes).
Each slot is on a first-come, first-served basis and reservations must be made by 12:00 PM the day before.
You must log in to the Her lip to official website. Reservations are only available to SWAN/GRACE customers.
  • As a general rule, only the person in question may use the facility. Please note that no one can accompany you.
  • Each person can make up to two reservations per month.
  • If slots are open, you can make a reservation for any date in the month you prefer.
  • If you continue to cancel without notice, we may refuse your reservation.
Reservation slot example
If there are reservations available from 4/1 to 5/15, the available dates on 4/1 are as follows.
  • Reservation for 4/2 (Reservation deadline is 12:00 PM the day before)
  • 4/2 and 4/10
  • 4/2 and 5/15
Reservation slots will be opened up one by one, so please check.

▼Schedule for the day
We will be using Google Meet to provide service via video call.
The "Google Meet" URL will be provided to you by the day of the event via "Channel Talk", the same as with our customer center.
  • Customers are free to turn their cameras on or off, but being able to talk to you face to face allows us to provide a more personal service.
  • You will need an internet connection on your smartphone/tablet/PC, so we recommend using a Wi-Fi environment.
  • This service can only be used via browser. (Recommended browsers: Chrome/Safari/Edge)

About canceling or changing reservations

If you are unable to attend, please cancel by 12:00 PM (noon) the day before using one of the following methods.
  • Cancel via the link in the reservation confirmation email
  • After logging in to the Her lip to official website, go to "Purchase History" and cancel
Regarding cancellations without notice
If we do not hear from you within 10 minutes of the reservation time, your reservation will be considered cancelled. Please note that if you continue to cancel without notice, we may refuse to accept your reservation in the future.
Regarding schedule changes
If you wish to change the date, please cancel your reservation and make a new reservation for the desired date.
Cancellation and date change procedures
1. Follow the steps above to cancel your order.
2. Make a new reservation for the date you wish to use.
Contact Us
Her Lip To Customer Center
Business hours: 11:00~17:00 (Closed on Saturdays, Sundays and public holidays)