"With Her Styling service, you can show off the person you want to be. "
Our dedicated staff will suggest special styling ideas to meet your ideals.
Her Styling is a service where our dedicated staff, "Service Experts," will suggest styling ideas tailored to each customer's needs and concerns.
The appeal of Her Styling services
- Our dedicated staff will suggest styling ideas to suit your lifestyle, body type, and preferences.
- Together we will find the style that will bring out your ideal self.
- By listening to our customers' ideals in advance, we can get as close to their ideals as possible .
How to use Her Styling services
①Please make a reservation via the chat bot of the Her Styling service. When you make a reservation, please fill out a pre-survey.
② [If you are booking online] We will contact you via chat at the date and time of your reservation.
*We are currently temporarily suspending reservations for in-store services.
③Our dedicated staff will suggest styling ideas based on your needs and interests.
Meet our Service Experts
ERIKA
Joined a major domestic cosmetics manufacturer as a new graduate in 2017. After working in the customer service industry as a beauty stylist for six years, joined Heart Relation Co., Ltd. in 2023. Mainly in charge of online customer service.
YURI
In 2017, she joined a long-established department store as a new graduate. After working in customer service and sales in the women's clothing sales department, she joined Heart Relation Co., Ltd. in 2022. She is mainly in charge of online customer service.
Feedback from customers who participated in our online services
"Both of them carefully asked me about my preferences and what products I wanted to see, and gave me styling suggestions, which was great." (Woman in her 30s)
"I was able to learn more about the items I was interested in and discuss sizing. I live far away, so it was a really nice service for me since I can't easily check out the actual items in stores." (Woman in her 20s)
Notes
▼About reservations
- As a general rule, only the person in question may use the facility. Please note that no one can accompany you.
- Each person can make a maximum of two reservations per month.
- If slots are open, you can make a reservation for any date in the month you prefer.
- If you continue to cancel without notice, we may refuse your reservation.
- Reservation for 4/2 (Reservation deadline is 12:00 PM the day before)
- 4/2 and 4/10
- 4/2 and 5/15
The "Google Meet" URL will be provided to you by the day of the event via "Channel Talk," similar to that provided by our customer center.
- Customers are free to turn their cameras on or off, but being able to talk to you face to face allows us to provide a more personal service.
- You will need an internet connection on your smartphone/tablet/PC, so we recommend using a Wi-Fi environment.
- This service can only be used via browser. (Recommended browsers: Chrome/Safari/Edge)
▼ About canceling reservations and changing dates
- Cancel via the link in the reservation confirmation email
- After logging in to the Her lip to official website, go to "Purchase History" and cancel
