■Frequently asked questions
We have compiled a list of frequently asked questions from our customers.
Please check here first.

■Inquiry counter
Reception is available 24 hours a day.
We will respond sequentially after business starts.
[Business hours: 11:00-17:00]
[Closed days: Saturdays, Sundays, holidays, year-end and New Year holidays, long holidays]
Click here to contact us via chat

*During business hours, we usually respond within a few minutes.
*Depending on the status and content of your inquiry, it may take some time.

Notes on making inquiries
Please be as specific as possible regarding the content of your inquiry.
E-mail and chat responses sent by our company to customers are addressed to the customer individually.
Please note that copying, diversion, secondary use, publication, etc. of this e-mail and chat in whole or in part without our permission is not permitted under copyright law.