Even though you don't know their address, why not give a gift as a token of your gratitude to someone you care about?
01
贈りたい商品を選ぶ
02
お贈り主の名前を入力し、
eギフト購入手続きへ進む
eギフト購入手続きへ進む
03
ご購入者様の情報を入力する
04
受け取りURLがメールで送られます。
プレゼントしたい相手に、リンクを送りましょう✨
プレゼントしたい相手に、リンクを送りましょう✨
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eギフトは他の商品と同時購入が不可となっております。
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ギフト包装・メッセージカードやお手提げ袋同梱のサービスは行っておりません。
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ご注文者と配送先の宛名が違う場合、納品書に商品の金額は入りません。
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お届け希望日時の指定はできませんのでご注意ください。
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受取期限は購入完了から7日間です。期限までに受取主様が手続きを完了されない場合自動的に注文がキャンセルされます。
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ご注文後のキャンセル、商品の交換などは承ることができませんのであらかじめご了承ください。
01
eギフトの受け取りURLを開き、
「ギフトを受け取る」をクリック
02
お名前・ご住所など
必要事項を入力します
必要事項を入力します
03
ご指定のお届け先にギフトが届きます✨
※
受取期限は購入完了から7日間です。期限までに受取主様が手続きを完了されない場合自動的に注文がキャンセルされます。
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お届け希望日時の指定はできませんのでご注意ください。
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受け取り情報登録後は出荷作業に入るため、住所変更は承ることができませんので予めご了承ください。
FAQ
FAQ
Do you offer gift wrapping?
We are unable to provide gift wrapping for products other than gift sets.
If you would like gift wrapping, please select it from the gift set options.
In addition, regular products are also packaged and delivered using Her lip to original materials.
Is there an expiration date for the address entry?
The deadline for entering your shipping address is 23:59 on the 7th day after the date of purchase.
Please enter the address of the person who will receive the gift within the deadline.
If the expiry date has passed, the order will be automatically cancelled and a refund will be given to the customer.
Is cancellation possible?
If the recipient does not enter an address and the expiration date has passed, the order will be automatically canceled and a refund will be given to the person who placed the order.
Please note that even if your order is canceled, we will not be able to reissue or reapply any coupons you have used.
How will the e-gift URL be sent?
After purchasing, a URL for receiving the gift will be displayed on the screen. Please copy this and send it to the recipient via LINE, SNS, or any other method of your choice.
In addition, customers who place orders will also receive an email with the subject "[Gift receiving URL notification]", which you can also check there.
Can I specify the desired delivery date and time?
Yes, when ordering an e-gift, the sender can specify the desired delivery date and time.
Please check the available dates during the purchase process.
I deleted the e-gift URL email. Can it be resent?
Due to system limitations, we are unable to resend emails containing URLs.
We apologize for the inconvenience, but if you contact our customer center again, we will send you the URL again.
Are there any areas where delivery is not possible?
Shipping is only available within Japan.
Please note that we do not ship overseas.
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