In principle, we ask that each person use one account, and registration of multiple accounts is prohibited. If you have multiple accounts, please merge them. If you have any questions about integration, such as combining account purchase information from different email addresses, please contact our customer center separately.

If you would like to combine purchase information from guest purchases made on the official website, please contact the customer center separately. Please note that we cannot combine purchase information from directly managed stores, POPUPs, etc. at a later date.

In addition to purchases on the official website, purchases at directly managed stores (House of Herme, Her lip to BEAUTY Lucua 1100 store, and other pop-up stores hosted by the Her lip to brand) are also eligible for Club Hers. *Please note that purchases at stores other than our directly managed stores and purchases on e-commerce sites on other companies' platforms are not eligible for Club Hers. *For offline purchases (in-store or at various pop-up events), please contact the store staff.

It can be used for one year from the date of issue. In addition, some benefits may have a separate usage time specified from the date of issue.

<Birthday coupon> It will be reflected on your personal page on your birthday. *When you visit the store, please present the coupon screen to the staff at the entrance. Birthday Gift A gift and birthday gift ticket will be delivered to you by your birthday based on your status two weeks before your birthday. Birthday discount tickets can be used from the day of your birthday onwards. Birthday coupons and birthday gifts will not be awarded if you do not enter your birthday information, so please enter it on your My Page at least two weeks before your birthday. Benefits will be awarded based on your status two weeks before your birthday.

It will be shipped together with the purchase that triggered the status upgrade. If you upgraded by purchasing a pre-order item, it will be shipped together with the pre-order item. * The welcome gifts and welcome coupons for each status are only available for the first time. They will not be given to you even if you achieve the designated status in subsequent years. *Gift contents may vary depending on the distribution period.

Generally, when you skip a grade, you will receive all the perks of the status. However, birthday perks (birthday gifts, birthday coupons) will be given according to the highest status after the skip. (Example) If you move up two status levels with one purchase, you will receive benefits equivalent to two status levels.

Some benefits may not be reflected immediately after status upgrade. <The upgrade will be reflected on your My Page 3 days after the upgrade> ・Welcome coupon (ROUGE) <Reflected on your personal page on your birthday> ・Birthday coupon (BLOOM, ROUGE, PEARL) ・Birthday Gift (DIAMOND, GRACE) *Birthday gifts will be delivered by the day of your birthday. Different gifts will be delivered each year depending on the number of birthdays you have during the period of your status. <We will contact you individually depending on the period when the special offer is announced> ・Status-limited benefits (GRACE) *Please look forward to the announcement of the details of the benefits.

Her lip to, Her lip to BEAUTY, ROSIER by Her lip to, House of Herme, and Café de Herme.

The eligible purchase amount does not include shipping costs. In addition, when using a coupon, the eligible purchase amount will be the amount after the coupon is applied.

Please note that Club Hers does not apply to orders from overseas.

This may be subject to change at the end of the fiscal year. The upgrade criteria will be kept confidential.

The upgrade criteria will be kept confidential.