Frequently Asked Questions (BEAUTY・ROSIER)

■BEAUTY


Q. Do you have fragrance samples?

A. We offer a service that allows you to try the fragrance before purchasing.

Please see " FRAGRANCE LETTER ".
*If you purchase a single item, we will not be able to re-ship it, so please check your address before placing your order.

Q: I would like to purchase this as a gift.

A.Gift wrapping is available.

Please refer to the products in the links below.
・" HLT Gift Box " [ S ] [ L ]
・" HLT BEAUTY bag " [ S ] [ M ]
・" BEAUTY Gift Pouch " [ S ] [ M ]

Also, check out our Gift Sets and recommended beauty gifts .


■ROSIER


Q: What shapes are available?

A. Each product has a different design and silhouette.
Please see the following page for details.

" ROSIER Bras LINE UP "


Q. I'm worried about choosing the right size (e.g., the cup or underbust doesn't fit/I'm worried about the fit)

A.For details on how to choose a size, please see the following page.
If you have any concerns, please refer to this.

How to measure and choose the correct size

How to wear lingerie correctly


Q.Please tell me how to care for it.

A.If you intend to use it for a long time, we recommend hand washing.
For detailed instructions and precautions, please refer to the following page.

How to properly care for your lingerie


Q. What is the lifespan of underwear and when should I replace it?

A. If you notice any of the following conditions, it is recommended that you replace the product.
* There may be individual differences depending on usage conditions and care methods.

・The fabric is getting thinner. ・The elastic underneath has stretched and become wavy. ・The lace or threads are frayed. ・The color has changed. ・The printing on the tag has faded. ・The straps have stretched and are easily slipping off your shoulders.

We recommend that you review the product periodically to ensure long-term, comfortable use.


Q. I would like to know the country of origin.

A. The country of origin varies depending on the product.

Please check the name tag (quality label) sewn onto each product for details.


Q. Please tell me how to choose the right size if my bust sizes are different.

A.If there is a difference between the left and right busts, we recommend choosing a cup size that matches the larger bust.

You can adjust the fit by adding padding to the smaller cups or shortening the straps a little .
Please give it a try.