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How can I pay?
You can choose to pay by credit card, electronic money, or QR code. Please note that cash is not accepted.
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Is there an eat-in space?
This is a take-out only service. Please feel free to use the benches and other facilities available within the Roppongi Hills facility.
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Are there any restrictions on entry when it is crowded?
Due to limited space in the store, we may ask you to queue and restrict entry when it is crowded. Staff will provide you with details on the day.
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Can I store my luggage?
Due to limited space in the store, we ask that you refrain from bringing in large items. Please also note that we do not offer luggage storage or luggage storage facilities.
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Is there a time to start lining up?
Please refrain from coming to the store before opening time of 11:00 or waiting in line to wait for the store to open, as this will cause inconvenience to neighboring stores. Please come to the store when it is opening time. It's been hot lately, so please be careful not to get heatstroke when visiting our store.
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Can I purchase just the item?
Yes, you can. We have limited edition items available, so please check them out.
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Can I take photos?
Yes, you can. We also have photo spots available, so please feel free to take some great photos.
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Are purchases from this store eligible for Club Hers?
All items are eligible for Club Hers. Please present your Her lip to membership card when paying.
Her lip to Customer Center
Business hours: 11:00 -17:00 (Closed on Saturdays, Sundays and public holidays)
