Silver Week Shipping Schedule & Customer Support Closure

Thank you very much for your continued support of Her lip to.
Please note that our shipping operations and customer support services will be temporarily unavailable from September 19, 2026 (Sat) to September 23, 2026 (Wed) due to Japan's Silver Week holiday.

Details are as follows:

【Shipping Schedule】
Shipping Suspension Period
September 19, 2026 (Sat) – September 23, 2026 (Wed)

■Orders Placed by 11:59 PM (JST) on September 17 (Thu)
→ Scheduled to ship on September 18 (Fri).

*Please note that shipments may be delayed until September 24 (Thu) or later if order volume is high.
Orders requiring additional confirmation, such as incomplete shipping information or order notes, may also be shipped on September 24 (Thu) or later.

■Orders Placed at or After 12:00 AM (JST) on September 18 (Fri), including during the closure period
→ Shipments will resume on September 24 (Thu) in the order received.

*Due to increased volume following the Silver Week period, deliveries may take longer than usual.
Please note that we are unable to accept delivery date requests for orders placed around this period.

【Customer Support Schedule】
Customer Support and Online Chat Closure Period
September 19, 2026 (Sat) – September 23, 2026 (Wed)

■Inquiries Received by 5:00 PM (JST) on September 18 (Fri)
→ We will reply sequentially, beginning with inquiries regarding orders and shipping.
Depending on the volume of inquiries, some replies may be sent after the Silver Week period.

■Inquiries Received After 5:00 PM (JST) on September 18 (Fri)
→ Replies will resume on September 24 (Thu) and will be sent in the order received.

*Please note that replies may take longer than usual after our operations resume due to a high volume of inquiries.

We apologize for any inconvenience and appreciate your understanding and cooperation.