Notice regarding delivery center and customer center closure during Golden Week

Thank you for your continued support and love for Her lip to.
Due to the Golden Week holidays in Japan, our distribution center will be closed from Saturday, May 3rd to Tuesday, May 6th. Please note the following schedule for shipping and customer service operations:

【Last overseas shipment before the holiday】
Monday, April 28th

【Resumption of overseas shipments】
Wednesday, May 7th
Please note: If your shipping information is incomplete or incorrect, order confirmation may be delayed. In such cases, your order will be shipped on or after Thursday, May 8th.

【Customer Service Closure Period】
Saturday, May 3rd – Tuesday, May 6th, 2025

■ Inquiries received before 5:00 PM on Friday, May 2nd
→ We will respond to order and shipping-related inquiries in the order received.
Depending on the volume of inquiries, some replies may be sent after the holiday.

■ Inquiries received after 5:00 PM on Friday, May 2nd
→ We will begin responding from 11:00 AM on Wednesday, May 7th.
Due to a high volume of inquiries after the holidays, our response time may be slightly delayed. We appreciate your understanding and patience.

If you have any questions, please feel free to contact us.
Thank you for your continued support and kind understanding.