Summer Holiday Shipping Schedule & Customer Support Closure

Thank you very much for your continued support of Her lip to.
Please note that our shipping operations and customer support services will be
temporarily unavailable from August 11, 2026 (Tue) to August 16, 2026 (Sun)
due to our summer holiday.
Details are as follows:

【Shipping Schedule】
Shipping Suspension Period
August 11, 2026 (Tue) – August 16, 2026 (Sun)

■Orders Placed by 9:59 AM (JST) on August 10 (Mon)
→ Scheduled to ship on August 10 (Mon).

*Please note that shipments may be delayed until August 17 (Mon) or later if
order volume is high.
temporarily unavailable from August 11, 2026 (Tue) to August 16, 2026 (Sun)
due to our summer holiday.
Details are as follows:

【Shipping Schedule】
Shipping Suspension Period
August 11, 2026 (Tue) – August 16, 2026 (Sun)

■Orders Placed by 9:59 AM (JST) on August 10 (Mon)
→ Scheduled to ship on August 10 (Mon).

*Please note that shipments may be delayed until August 17 (Mon) or later if
order volume is high.
Orders requiring additional confirmation, such as incomplete shipping
information or order notes, may also be shipped on August 17 (Mon) or later.

■Orders Placed at or After 10:00 AM (JST) on August 10 (Mon)
→ Shipments will resume on August 17 (Mon) in the order received.

*Due to increased volume following the summer holiday period, deliveries may
take longer than usual.
Please note that we are unable to accept delivery date or time requests for
orders placed around this period.

【Customer Support Schedule】
Customer Support Closure Period
August 11, 2026 (Tue) – August 16, 2026 (Sun)

■Inquiries Received by August 10 (Mon)
→ We will reply to inquiries regarding orders and shipping in the order they
are received.
Replies typically take 2–3 business days. Depending on the volume of inquiries,
some replies may be sent after the summer holiday period.

■Inquiries Received on or After August 11 (Tue)
→ Replies will resume on August 17 (Mon) and will be sent in the order

*Please note that replies may take longer than usual after our operations
resume due to a high volume of inquiries.

We apologize for any inconvenience and appreciate your understanding and cooperation.