Holiday Shipping Schedule & Customer Support Closure

Thank you very much for your continued support of Her lip to.
Please note that our shipping operations and customer support services will be temporarily unavailable during the year-end and New Year holidays. Details are as follows:

【Shipping Schedule】
Shipping Suspension Period
December 27, 2025 (Sat) – January 4, 2026 (Sun)

Orders Placed by December 26 (Fri) at 9:59 AM (JST)
→ Scheduled to ship on December 26.

*Please note that shipments may be delayed until January 5 (Mon) or later if order volume is high.
Shipments may also be delayed if there are address errors or if additional confirmation is required. Thank you for your understanding.

Orders Placed After December 26 (Fri) at 10:00 AM (JST)
→ Shipments will resume sequentially from January 5 (Mon).

*Due to seasonal congestion, deliveries may take longer than usual.

【Customer Support Schedule】
Holiday Closure
December 27, 2025 (Sat) – January 4, 2026 (Sun)

Inquiries Received by December 26 (Fri) at 5:00 PM (JST)
→ We will reply on December 26, in the order received.
Some inquiries may be answered after the holiday period depending on volume.

Inquiries Received After December 26 (Fri) at 5:00 PM (JST)
→ Replies will begin from January 5 (Mon).

*Please note that customer support and online chat services will be unavailable during the holiday period.
After the holidays, responses may take longer than usual due to a high volume of inquiries. We appreciate your patience and understanding.