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Notice of shipping operations and customer center closure during the year-end and New Year holidays

Thank you for your continued use of Her lip to.
Due to the New Year holiday closure of our distribution center, shipping operations will be suspended for the following periods.

[Shipping business closure period]
12/28(Sat) - 1/5(Sun)

Regarding shipping of your order:

■Orders placed by 9:59 on Friday, December 27th will be shipped within the year.

*If we receive a large number of orders, shipping may be delayed until after Monday, January 6th.
Also, if there are any errors in the address, etc., it may take time to confirm, so the item may be shipped after January 6th (Monday). Thank you for your understanding.

■Orders placed after 10:00 on Friday, December 27th will be shipped sequentially from Monday, January 6th.

*During the New Year holidays, shipping and logistics at our distribution centers will be very busy, so we will ship your orders in the order they were placed, but delivery may take longer than usual.
In addition, we cannot accept delivery date requests for orders placed before or after holidays. Even if you write your request in the comment section, we will not be able to accommodate your request.
Thank you for your understanding in advance.


[Customer Center Closure Period]

12/28(Sat) - 1/5(Sun)

■Inquiries received by 17:00 on Friday, December 27th → We will respond to inquiries regarding orders and shipping in the order they are received.
Please note that we may not be able to reply to your inquiry until after the holiday period, depending on the situation.


■Inquiries received after 17:00 on Friday, December 27th will be answered in order starting from Monday, January 6th.

*After the New Year holiday, it may take longer than usual for us to respond.
We will answer your inquiries in order. We apologize for any inconvenience this may cause and thank you for your understanding.
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