[Apology and Notice to Customers Who Purchased "Royal Boucle Jacket, Royal Boucle Mini Skirt/BLACK"]

Thank you for using Her lip to.

It has been confirmed that some lots of the "Royal Boucle Jacket, Royal Boucle Mini Skirt / Color: BLACK", which have been on sale by "Her lip to" since September 2024, may be at risk of color transfer due to friction.

We sincerely apologize to our customers for any inconvenience caused.

Therefore, if you have purchased any of the following products, we will ask you to return the products to us for inspection.


*Please stop wearing the product you have in your possession and contact us to return it to us.
If you wish to store or wear the item at home, please note that dark colors may fade or transfer due to friction, sweat, or moisture, so please do so at your own risk. We will not be held responsible for any damage caused to other clothing, etc.


■ Target product and part number Part number: 1243307067 Royal Boucle Jacket/BLACK

Product number: 1243304068 Royal Boucle Mini Skirt/BLACK

Customers who have made a purchase and have registered as members will be contacted by email at 2:00 p.m. on November 5, 2024.
For customers who have not received an email response, we apologize for the inconvenience, but please contact us at the address listed below and we will provide you with information on how to proceed.


■ Contact point
Her Lip To Customer Center
https://herlipto.channel.io


Once again, we would like to apologize for any concern and inconvenience caused to our customers.
We will further strengthen our quality control in the future and strive to prevent recurrence.
We appreciate your understanding and cooperation.