Notice regarding delivery center and customer center closure during Golden Week
Thank you for your continued use of Her lip to.
Due to the closure of our distribution center during the Golden Week period from May 3rd (Fri) to May 6th (Mon), our shipping operations and customer center will be closed as follows.
[Shipping business closure period]
5/3(Fri) - 5/6(Mon)
Regarding shipping of your order:
■ Orders placed by 8:59 on Thursday, May 2nd will be shipped on Thursday, May 2nd. *If we receive a large number of orders, your order may be shipped after Tuesday, May 7th.
Also, if there is an incomplete address, it may take time to confirm, so the item may be shipped after May 8th (Monday). Thank you for your understanding.
■ Orders placed after 9:00 on Thursday, May 2nd (including during the holiday period) will be shipped sequentially from Tuesday, May 7th.
*After the holiday period, the shipping and logistics of the distribution center will be very busy, so we will ship your orders in the order they were received.
Please note that delivery may take longer than usual.
Additionally, we are unable to accept delivery date requests for orders placed around holidays.
[Customer Center Closure Period]
5/3(Fri) - 5/6(Mon)
■ Inquiries received by 17:00 on Thursday, May 2nd We will respond to inquiries regarding orders and shipping in the order they are received.
Depending on the situation, we may be able to respond to your inquiry after the holiday period.
Thank you for your understanding in advance.
■ Inquiries received after 17:00 on Thursday, May 2nd will be answered in order starting from 11:00 on Tuesday, May 7th.
*After the holidays, it may take longer than usual for us to respond to your inquiries. We will respond in order, so we apologize for any inconvenience this may cause, and we appreciate your understanding.
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Due to the closure of our distribution center during the Golden Week period from May 3rd (Fri) to May 6th (Mon), our shipping operations and customer center will be closed as follows.
[Shipping business closure period]
5/3(Fri) - 5/6(Mon)
Regarding shipping of your order:
■ Orders placed by 8:59 on Thursday, May 2nd will be shipped on Thursday, May 2nd. *If we receive a large number of orders, your order may be shipped after Tuesday, May 7th.
Also, if there is an incomplete address, it may take time to confirm, so the item may be shipped after May 8th (Monday). Thank you for your understanding.
■ Orders placed after 9:00 on Thursday, May 2nd (including during the holiday period) will be shipped sequentially from Tuesday, May 7th.
*After the holiday period, the shipping and logistics of the distribution center will be very busy, so we will ship your orders in the order they were received.
Please note that delivery may take longer than usual.
Additionally, we are unable to accept delivery date requests for orders placed around holidays.
[Customer Center Closure Period]
5/3(Fri) - 5/6(Mon)
■ Inquiries received by 17:00 on Thursday, May 2nd We will respond to inquiries regarding orders and shipping in the order they are received.
Depending on the situation, we may be able to respond to your inquiry after the holiday period.
Thank you for your understanding in advance.
■ Inquiries received after 17:00 on Thursday, May 2nd will be answered in order starting from 11:00 on Tuesday, May 7th.
*After the holidays, it may take longer than usual for us to respond to your inquiries. We will respond in order, so we apologize for any inconvenience this may cause, and we appreciate your understanding.