Notice of shipping operations and customer center closure during the year-end and New Year holidays
Thank you for using Her lip to on a daily basis.
Due to the year-end and New Year holidays at our distribution center, we will be closed for shipping operations as shown below.
[Shipping business closure period]
12/29 (Friday) ~ 1/4 (Thursday)
[About shipping your order]
■Orders placed by 12/28 (Thursday) 8:59 → Scheduled to be shipped within the year
*If there is a rush of orders, it may be shipped after January 5th (Thursday).
Also, if there is an incorrect address, etc., it may take some time to confirm, so it may be shipped after January 5th (Thursday). Thank you for your understanding in advance.
■Orders placed after 9:00 on Thursday, December 28th will be shipped sequentially from Friday, January 5th.
*During the year-end and New Year holidays, shipping and logistics at our distribution center are extremely busy, so orders will be shipped in the order they are placed, but delivery may take longer than usual.
Additionally, we will not be able to specify delivery dates for orders placed before or after the holiday period. Even if you write your request in the notes section, we will not be able to accommodate your request.
Thank you for your understanding.
[Customer Center Closure Period]
12/29 (Friday) ~ 1/4 (Thursday)
■Inquiries until 17:00 on Thursday, December 28th → We will respond to inquiries regarding orders and shipping in order.
Depending on the status of your inquiry, we may respond to your inquiry after the holidays. Thank you for your understanding in advance.
■Inquiries received after 17:00 on 12/28 (Thursday) → We will respond sequentially from 1/5 (Friday).
*After the year-end and New Year holidays, it may take longer than usual to respond.
I will respond in order. We apologize for any inconvenience this may cause and appreciate your understanding.
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Due to the year-end and New Year holidays at our distribution center, we will be closed for shipping operations as shown below.
[Shipping business closure period]
12/29 (Friday) ~ 1/4 (Thursday)
[About shipping your order]
■Orders placed by 12/28 (Thursday) 8:59 → Scheduled to be shipped within the year
*If there is a rush of orders, it may be shipped after January 5th (Thursday).
Also, if there is an incorrect address, etc., it may take some time to confirm, so it may be shipped after January 5th (Thursday). Thank you for your understanding in advance.
■Orders placed after 9:00 on Thursday, December 28th will be shipped sequentially from Friday, January 5th.
*During the year-end and New Year holidays, shipping and logistics at our distribution center are extremely busy, so orders will be shipped in the order they are placed, but delivery may take longer than usual.
Additionally, we will not be able to specify delivery dates for orders placed before or after the holiday period. Even if you write your request in the notes section, we will not be able to accommodate your request.
Thank you for your understanding.
[Customer Center Closure Period]
12/29 (Friday) ~ 1/4 (Thursday)
■Inquiries until 17:00 on Thursday, December 28th → We will respond to inquiries regarding orders and shipping in order.
Depending on the status of your inquiry, we may respond to your inquiry after the holidays. Thank you for your understanding in advance.
■Inquiries received after 17:00 on 12/28 (Thursday) → We will respond sequentially from 1/5 (Friday).
*After the year-end and New Year holidays, it may take longer than usual to respond.
I will respond in order. We apologize for any inconvenience this may cause and appreciate your understanding.